Hugo Casino offers robust customer support with 24/7 live chat and email services, ensuring that players can resolve issues and get assistance at any time. The platform supports multiple currencies, including Euros, Canadian dollars, Norwegian kroner, and Polish zlotys, catering to a diverse player base. New players are welcomed with an attractive bonus package, and existing players can take advantage of regular reload bonuses, enhancing their gaming experience and providing additional value.
1. Every week between 00:01 Friday to 23:59 Sunday Reload bonus of 40% up to €200 will be available to claim to all players.
2. To claim the Reload Bonus, you must deposit minimum €20.
3. The wagering requirement for this bonus is 45x.
4. The Reload Bonus is valid for 7 days.
5. To activate the bonus, players need to contact us via Live Chat or send email at [email protected].
6. You cannot activate previously unused bonuses after a withdrawal request.
7. The bonus is available for players who made at least 1 deposit of minimum €20 from Friday to Sunday (included). This bonus cannot be combined with other bonuses.
8. You need to wager the bonus amount 45 times before any winnings from that bonus can be withdrawn.
9. Maximum wager limit is: €5 per bet. This restriction applies to all Bonuses and promotions, unless otherwise stated.
10. Pay attention! The amount of bet is fully taken into account during the wagering not in all games.
11. Wagers made at Hugo Casino games contribute differently to the wagering requirement:
– Slots and other games – 100%
– Texas Hold’em and other table games – 0%
– Video poker – 0%
– Roulette and Blackjack – 0%
– Baccarat and Craps – 0%
12. In addition, in the following games, only 20% of the value of the bet amount is taken into account when the bonus wager conditions are met: Safari, Gold Rush, Gold Rush, Beautiful Bones, Break Away, Candy Dreams, Dragonz, EmotiCoins, Emperor of the Sea, Forbidden Throne, Hot as Hades, Karaoke Party, Pollen Party, Pretty Kitty, Reel Gems, Ghost Pirates, Gonzo’s Quest, Hotline, Jimi Hendrix, King of Slots, Motorhead, Piggy Riches, Pyramid: Quest for Immortality, Reel Steal, The Invisible Man, Twin Spin Wild Wild West: The Great Train Heist, Easter Eggs, Mystery Joker, Rage to Riches, Wizard of Gems, Ancient Egypt, Chilli Heat, Pied Piper, Volcano Riches, Mystic Mirror, Loaded, Untamed Giant Panda.
12.1 In addition, in the following games, only 0% of the value of the bet amount is taken into account when the bonus roll conditions are met: Book of Aztec, Gypsy Rose, Safari Sam, Sugar Pop, Wild Toro, 88 Riches, Flaming Reels, 300 Shields, Astro Legends: Lyra and Erion, Cool Buck, Forsaken Kingdom, Peek-A-Boo, Ragnarok, Retro Reels – Extreme Heat, Scrooge, Stardust, The Finer Reels of Life, Vampire: The Masquerade – Las Vegas, Blood Suckers, EggOMatic, Elements: The Awakening, Jackpot 6000, Jungle Spirit: Call of the Wild, Lucky Angler, Scruffy Duck, Secret of the Stones, Secrets of Christmas, Warlords: Crystals of Power, Gunslinger: Reloaded, Sweet Alchemy, Great Rhino, Queen of Gold, Big Bad Wolf, Goldilocks, Sakura Fortune, Sticky Bandits, High Society, Hot Ink,Scarab Treasure, Thunderstruck II, Tomb Raider, Tomb Raider Secret of the Sword, Untamed Crowned Eagle.
12.2. In addition, the following slots are not available for playing with an active bonus on the account: Dead or Alive 2, Vampires, The True Sheriff, The Ninja, Avalon, Castle Builder, Castle Builder 2, Good to go, Hellboy, Immortal Romance, Joker 8000, Lucky Little Gods, Drive: Multiplier Mayhem, Jack and the Beanstalk, Jack Hammer, Jack Hammer 2: Fishy Business, Joker Pro, Koi Princess, Mega Joker, Reel Rush, Secrets of Atlantis, Starburst, Steam Tower, Victorious, Aztec Idols, Book of Dead, GEMiX, Leprechaun Goes to Hell, Moon Princess, Multifruit 81, Pearls of India, Reactoonz, Royal Masquerade, Tower Quest, Viking Runecraft, Power Force Villains, Treasure Island, Laser Fruit, Lucky Little Devil, Mystery Reels, Wild Circus, Voodoo Gold, Cygnus, Adventure Palace, Dr. Jedkyll & Mr. Hyde, Devil's Delight, Dragon Ship, Golden Legend, Guns N ‘Roses, Happy Halloween, Holiday Season, Hugo 2, Medusa, Pimped, Pinocchio, Riches of RA, Sea Hunter, SpectacularWheel of Wealth, The Wish Master, Thunderstruck, Untamed Bengal Tiger, Untamed Wolf Pack, Vikings Go Berzerk, Wheel of Wealth, Wheel of Wealth Special Edition, Extra Chilli, Bonanza, Ecuador Gold,Legacy of Dead, Mongol Treasure, Minotaurus, Voodoo, Voodoo Dice, Rise of Merlin, Flame Busters, Fruit Warp, Pink Elephants, Rocket Fellas Inc, The Falcon Huntress, Midas Golden Touch, Dragon Horn, Ravens Eye, Riders of the Storm, Divine Lotus, Sword of Khans, Esqueleto Explosivo 2, Dawn of Egypt. All slots of the EGT provider are not available for playing with a bonus balance.
13. Live Casino games are not available for gambling with an active bonus.
14. This promotion is subject to the General Terms and Conditions, Bonus Terms and Conditions of Hugo Casino.