Hugo Casino offers robust customer support with 24/7 live chat and email services, ensuring that players can resolve issues and get assistance at any time. The platform supports multiple currencies, including Euros, Canadian dollars, Norwegian kroner, and Polish zlotys, catering to a diverse player base. New players are welcomed with an attractive bonus package, and existing players can take advantage of regular reload bonuses, enhancing their gaming experience and providing additional value.
1. The Welcome Bonus is a part of three consecutive deposits matched at different rates.
2. The first deposit is matched at 100% up to €150 + 100 Free Spins.
3. Players must deposit minimum €20 to receive the 100% bonus as a first deposit.
4. Minimum €50 deposit is required for the 100 Free Spins together with 100% Bonus.
5. Players will get 25 free spins per day for 4 days in a row.
6. Free spins must be activated within 24 hours after their accrual on the user balance.
7. The second deposit is matched at 75% up to €150 + 75 Free Spins.
8. Players must deposit minimum €20 to receive the bonus.
9. Minimum €50 second deposit is required for the 75 Free Spins together with 75% Bonus.
10. Players will get 25 Free Spins per day for 3 days in a row.
11. The third deposit is matched at 50% up to €300 + 100 Free Spins.
12. Players must deposit minimum €30 to receive the bonus.
13. Minimum €50 third deposit is required for the 100 Free Spins together with 50% Bonus.
14. Players will get 25 Free Spins per day for 4 days in a row.
15. If bonuses are not assigned automatically, players need to contact us via Live Chat or send email at [email protected].
16. The wagering requirements for bonuses and Free Spins from Welcome Package is set at 45x. The wagering requirement for bonuses and Free Spins from Welcome Package for players from Finland is set at 70x.
17. You cannot activate previously unused bonuses after a withdrawal request.
18. The bonus is valid for 7 days after activation, after which both bonus funds and their derivatives will be removed from the player's balance.
19. Please note the fact, that not in all games the bet amount is fully taken into account when wagering the bonus.
20. Wagers placed at Hugocasino.com games may contribute differently towards the overall wagering requirement to complete the bonus:
– Slots and other games – 100%
– Texas Hold’em and other table games – 0%
– Video poker – 0%
– Roulette and Blackjack – 0%
– Baccarat and Craps – 0%
21. In addition, in the following games, only 20% of the value of the bet amount is taken into account when the bonus wager conditions are met: Safari, Gold Rush, Gold Rush, Beautiful Bones, Break Away, Candy Dreams, Dragonz, EmotiCoins, Emperor of the Sea, Forbidden Throne, Hot as Hades, Karaoke Party, Pollen Party, Pretty Kitty, Reel Gems, Ghost Pirates, Gonzo’s Quest, Hotline, Jimi Hendrix, King of Slots, Motorhead, Piggy Riches, Pyramid: Quest for Immortality, Reel Steal, The Invisible Man, Twin Spin Wild Wild West: The Great Train Heist, Easter Eggs, Mystery Joker, Rage to Riches, Wizard of Gems, Ancient Egypt, Chilli Heat, Pied Piper, Volcano Riches, Mystic Mirror, Loaded, Untamed Giant Panda.
21.1. In addition, in the following games, only 0% of the value of the bet amount is taken into account when the bonus roll conditions are met: Book of Aztec, Gypsy Rose, Safari Sam, Sugar Pop, Wild Toro, 88 Riches, Flaming Reels, 300 Shields, Astro Legends: Lyra and Erion, Cool Buck, Forsaken Kingdom, Peek-A-Boo, Ragnarok, Retro Reels – Extreme Heat, Scrooge, Stardust, The Finer Reels of Life, Vampire: The Masquerade – Las Vegas, Blood Suckers, EggOMatic, Elements: The Awakening, Jackpot 6000, Jungle Spirit: Call of the Wild, Lucky Angler, Scruffy Duck, Secret of the Stones, Secrets of Christmas, Warlords: Crystals of Power, Gunslinger: Reloaded, Sweet Alchemy, Great Rhino, Queen of Gold, Big Bad Wolf, Goldilocks, Sakura Fortune, Sticky Bandits, High Society, Hot Ink,Scarab Treasure, Thunderstruck II, Tomb Raider, Tomb Raider Secret of the Sword, Untamed Crowned Eagle.
21.2. In addition, the following slots are not available for playing with an active bonus on the account: Dead or Alive 2, Vampires, The True Sheriff, The Ninja, Avalon, Castle Builder, Castle Builder 2, Good to go, Hellboy, Immortal Romance, Joker 8000, Lucky Little Gods, Drive: Multiplier Mayhem, Jack and the Beanstalk, Jack Hammer, Jack Hammer 2: Fishy Business, Joker Pro, Koi Princess, Mega Joker, Reel Rush, Secrets of Atlantis, Starburst, Steam Tower, Victorious, Aztec Idols, Book of Dead, GEMiX, Leprechaun Goes to Hell, Moon Princess, Multifruit 81, Pearls of India, Reactoonz, Royal Masquerade, Tower Quest, Viking Runecraft, Power Force Villains, Treasure Island, Laser Fruit, Lucky Little Devil, Mystery Reels, Wild Circus, Voodoo Gold, Cygnus, Adventure Palace, Dr. Jedkyll & Mr. Hyde, Devil's Delight, Dragon Ship, Golden Legend, Guns N ‘Roses, Happy Halloween, Holiday Season, Hugo 2, Medusa, Pimped, Pinocchio, Riches of RA, Sea Hunter, SpectacularWheel of Wealth, The Wish Master, Thunderstruck, Untamed Bengal Tiger, Untamed Wolf Pack, Vikings Go Berzerk, Wheel of Wealth, Wheel of Wealth Special Edition, Extra Chilli, Bonanza, Ecuador Gold, Legacy of Dead, Mongol Treasure, Minotaurus, Voodoo, Voodoo Dice, Rise of Merlin, Flame Busters, Fruit Warp, Pink Elephants, Rocket Fellas Inc, The Falcon Huntress, Midas Golden Touch, Dragon Horn, Ravens Eye, Riders of the Storm, Divine Lotus, Sword of Khans, Esqueleto Explosivo 2, Dawn of Egypt. All slots of the EGT provider are not available for playing with a bonus balance.
22. Live Casino games are not available for gambling with an active bonus.
23. The offer is valid according to general bonus rules, terms and conditions of the casino.