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Serbia Initiates Nationwide Review of Gambling Licences

The Serbian government has initiated a comprehensive review of gambling venues across the country, tasking local authorities with evaluating licence holders' compliance. This directive, which must be completed by July 1, aims to ensure that all betting shops, gaming halls, and bingo halls adhere to updated regulations on customer protection, taxation, and responsible gambling measures.
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Christian McDeen | Caesar of Lands of Betting and Live Casino

Updated: Jan 27, 2025

Serbia Initiates Nationwide Review of Gambling Licences

SerbiaThe Serbian government has directed local authorities to review gambling venues nationwide comprehensively. The inspection aims to determine whether licence holders adhere to updated regulations concerning customer protection, taxation, and operational practices. This initiative follows recent amendments to Serbia's 2011 Law on Games of Chance, signaling the government's intent to increase regulatory oversight within the gambling sector.

Local governments have been tasked with verifying whether betting shops, gaming halls, and bingo halls comply with key provisions of the revised law. These include measures to prevent minors from gambling, such as effective age verification procedures and requirements to display warnings about gambling addiction. Venues must also provide information about treatment options for those experiencing gambling-related harm.

A key focus of the review is the enforcement of new alcohol restrictions. Gambling venues are now permitted to serve only drinks with an alcohol content of less than 5 percent to customers engaged in gambling activities, including slot machines and sports betting. This measure seeks to address concerns about the influence of alcohol on decision-making during gambling.

complianceTax compliance is another area under scrutiny. Gaming halls and betting shops must pay a 15 percent tax on slot machine revenue, with betting shops facing a minimum tax of EUR 1,000 in dinar value. Local authorities must ensure that all required payments are up to date and properly documented. The findings of these inspections will be reported to the central government by July 1, as mandated by the Serbian State Attorney.

This review stems from growing concerns about the licensing process in rural areas, where multiple gambling licences have been issued despite limited local demand. The government's decision to address these issues reflects broader efforts to standardize regulatory practices across the country and ensure compliance at all levels of operation.

The regulatory changes highlight the evolving relationship between Serbia's gambling industry and its regulatory framework. While the inspections focus on physical gambling venues, they represent a broader shift toward stricter oversight. This could pave the way for similar measures in the online gambling sector, where compliance with customer protection and taxation rules may become increasingly important.

Responsible GamblingThe new regulations also strengthen the emphasis on responsible gambling. By requiring operators to display warnings and provide access to treatment resources, Serbia joins a global trend of addressing the social risks associated with gambling. However, critics argue that enforcement will be uneven, particularly in smaller municipalities with limited administrative capacity.

Opposition parties and advocacy groups, such as the Green-Left Front (ZLF), have called for even stricter measures, including a ban on gambling advertising. These groups argue that the government lacks the resources to effectively address gambling addiction, particularly in rural areas where the issue is less visible but potentially significant.

The inspections create immediate and long-term challenges for gambling operators. The focus on compliance means that venues must allocate resources toward meeting regulatory requirements, which could increase operational costs. Additionally, the emphasis on responsible gambling measures may necessitate adjustments to how operators engage with customers, both in physical locations and potentially online.

restrictionThe introduction of alcohol restrictions highlights the government's concern about the environment in which gambling takes place. Operators may need to rethink their offerings to align with these rules while ensuring customer satisfaction.

The tax compliance requirement also signals tighter financial scrutiny. This could affect profitability for smaller operators, particularly those in less populated areas, where revenue margins are already limited.

The review will likely influence the future direction of Serbia's gambling policies. By focusing on customer protection and responsible practices, the government is attempting to balance gambling's economic benefits with its social impact. This approach mirrors global trends, where regulators are seeking to mitigate gambling-related harm without entirely stifling the industry.

However, the success of this initiative depends on its implementation. The disparity in resources between urban and rural areas may lead to inconsistencies in enforcement. Smaller municipalities, which are tasked with a significant portion of the inspections, may struggle to meet the review's demands.

The results of this nationwide effort could serve as a precedent for future regulatory changes, not just in Serbia but in other jurisdictions observing these developments. For operators, this underscores the importance of maintaining compliance, as stricter oversight becomes a defining characteristic of the industry.

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