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Malina Casino – Player’s €440 Withdrawal Pending After 7 Business Days
Closed
Resolved
Case Summary
52 days ago
Nikola Miroslavov
Chief Operating Officer
A player at Malina Casino reported a delayed withdrawal of €440, requested on September 17th. Despite the casino’s policy of processing withdrawals within 3 business days, the player has been waiting for over 7 business days, with the status still marked as “under review.” Multiple attempts to contact support through email and live chat have yielded vague responses, citing a general delay without providing a resolution date. CasinoLandia is monitoring this case, urging the casino to address the delay and provide the player with a clear timeframe for receiving their funds.
yioan
Joined: 25.09.2024
I have requested a withdrawal of 440 euros on September 17th. The site states that they process withdrawals within 3 business days, Today is the 7th business day and I have still not received my funds. The status of the withdrawal in their site is still under review. I have contacted them multiple times daily regarding my issue via email and live chat and I don't get a specific response on when I will receive my funds, they only say that there's a general delay and apologise about that.
62 days ago